SynthScale · Updated November 14, 2026

Refund policy

This is the full refund policy for SynthScale plans. To ask for a refund, email SynthScale02@gmail.com from the email you used at checkout.

Monthly plans ($79 solo, $199 team)

• Cancel any time by messaging support. Access continues until the end of the month you paid for, and you are not billed again.
• First-payment guarantee: 7 days. If you are not happy within 7 days of your first payment, ask for a full refund. This applies to your first month only.
• Renewals are not refunded. Cancel before your renewal date to stop the next charge.
• Duplicate or accidental charges are always refunded in full.

Lifetime ($1,200, one-time)

• Before your kickoff session: a full refund if you ask within 14 days of purchase and the two-week setup has not started.
• After the kickoff on day 1 and before the template sign-off on day 7: a 50% refund.
• After the template sign-off on day 7: no refund, because most of the done-with-you work has been delivered.
• If SynthScale cannot deliver the two-week setup, you get a full refund.

How to ask for a refund

• Email SynthScale02@gmail.com, from the email you used at checkout.
• We reply within 2 business days. Refunds go back to the original payment method and usually take 5 to 10 business days to arrive.
• When a refund goes through, access for that plan is removed.

Not eligible

• Requests made after the windows above.
• Accounts banned for breaking the community rules, for example sharing paid materials or spamming.
• Refunds based on results. SynthScale teaches a system and does not promise views, followers or sales.
• Chargebacks: contact us before filing a dispute and we will fix billing problems quickly. A chargeback removes access right away.

SynthScale · 999 East Baseline Road, Tempe, AZ · SynthScale02@gmail.com